iform Windows XP /IE6 Quick Set-Up Guide

This is a step-by-step guide to setting up your Windows XP/Internet Explorer 6 system for dial up access to iForm.

* You must have registered an account with iForm and received an email address, an account/logon user name, and a password.
* You must have already installed your modem under Windows.
* You may need your Windows CD to complete this. This must be the same version of Windows that was last installed.
* "Double-click" = two quick successive clicks on the LEFT mouse button.
* You must be running Internet Explorer 6 to use this guide (supplied as the default browser with Windows XP). If you have IE5 or earlier, or another brand of browser (eg: Netscape Navigator/Communicator) then please contact iForm to obtain the appropriate Setup Guide. You can usually identify a program and version number by running it, and clicking on Help and then clicking on About (Program Name).
* Should you encounter any problems and are satisfied that you have followed the steps provided, please review the iForm Troubleshooting Guide that you should have received with this document, or contact iForm to obtain it.

1) Running the New Connection Wizard
On a new WinXP system (with the default display configuration), click on Start, then click on Control Panel.
(If you are running WinXP with the Classic Start Menu option, or an older version of windows but with IE6, then instead, click on Start, select Settings, and click on Control Panel)
In the Control Panel window, double-click on the Internet Options icon. This will open the Internet Properties window.

2) Configuring the New Connection Wizard
2.1 Select the "Connections" tab, and click on the "Setup..." button.
2.2 At the "Welcome to the New Connection Wizard" screen, click on Next>.
2.3 At the Network Connection Type screen, make sure the top option "Connect to the Internet" is selected and click on Next>.
2.4 For the question "How do you want to connect to the Internet?" select the second option "Set up my connection manually" and click on Next>.
2.5 For the repeated question "How do you want to connect to the Internet? select the top option "Connect using a dial-up modem" and click on Next>.
2.6 In the field labelled "ISP Name", type "iForm" and click on Next>.
2.7 In the field labelled "Phone number:" type 93377899 and click on Next>.
2.8 For Connection Availability, the default setting is the top option "Anyone's use", which is fine under normal circumstances. If you have security concerns with other people having access to your computer that you do not wish to use the dial-up account, then you may select "My use only". (Your dial-up will still be protected by a password). Click Next>.
2.9 Under "Internet Account Information":br> In the field labelled "User name:" type in your User name. This is your account name as given to you by iForm, not your real name, and should match the prefix of the email address you chose (eg if you chose jcitisen@iform.com.au as your email address, your user/account name will normally become jcitisen in lowercase).
2.10 In the field labelled "Password" type in your password as chosen on your application form, and verified by iForm. This will usually be in lowercase, unless you specified otherwise. Retype the password in the Confirm password field
2.11 If your iForm dial-up connection is the only connection to the internet you have, or will be using, leave the top 2 boxes ticked. If not, you will have to decide whether to make iForm the default connection
2.12 At this point you can select whether or not to use the built-in MS Firewall software for the connection. A Firewall is designed to prevent or notify the user of data flow requests in and out of the computer that may otherwise go undetected. This is more suited to an always on connection (network or broadband) that is far more likely to be the subject of malicious attack, and iForm does not support (or vouch for the reliability or usefullness of) this feature. If a firewall is required, iForm recommends exploring other firewall software (or a hardware solution). If you would like to use the Firewall software leave the third box ticked, otherwise untick it. Click on Next>.
2.13 To complete the wizard, tick the box "Add a shortcut..." and click on "Finish."
2.14 Click on Start, select "Connect To" and Right-click on the iform listing* and select Properties. Select the Networking tab, make sure Internet Protocol (TCP/IP) is highlighted and click on Properties. Select the bottom option "Use the following DNS server addresses:" and type in the "Preferred DNS server:" field. Next type in the "Alternate DNS server:" field, and click on OK.
You now need to configure IE6, continue onto step 3 of this guide.
(*In Classic mode instead: Click on Start, Network Connections and Right-click on iform etc..)

3) Configuring IE6
3.1 Upon closing the Connection Wizard, reopen the Internet Options as in step 1).
3.2 Under the General tab replace the current entry for the "Home page:" field with http://www.iform.com.au and click Apply. Although iform does not have to be your home page, it can be helpful for diagnosing connectivity problems, news and search links.
3.3 Click on the Connections tab. You should see iForm listed as a dial-up setting. If iForm is not listed then use the connection wizard by clicking on Setup... and follow this guide from step 2). Select iForm so it becomes highlighted and click the Settings button.
3.4 Make sure that both tick boxes under the Automatic Configuration section are UNTICKED (ie empty).
3.5 In the Proxy Server section, Make sure that the box to "Use a proxy server" is UNTICKED (ie empty).
3.6 Click OK to close the Internet Properties window.
3.7 Close the Control Panel window.
You now need to configure your email before you can send and receive email, continue on to step 4).

4) Configuring Email (Outlook Express is the default email client for Internet Explorer)
iForm offers two email account options;
a) @iform.net.au accounts with Spam & Virus filtering.
b) @iform.com.au accounts with Virus only filtering.
Both send and receive emails via different mail servers, so the setup below will depend on which address you have chosen (a or b).
4.1 Open Outlook Express by clicking on Start, then clicking on E-mail Outlook Express. (Classic mode: Start, Programs, Outlook Express).
4.2 If an Internet Connection Wizard opens go to step 4.3). If you are prompted to Connect to an existing dial-up connection press Cancel. Click on Tools, then Accounts, select the Mail tab and click Add, and then select Mail.... This will open the Internet Connection Wizard.
4.3 Type in your name (or nickname) as you would like other people to see it, then click Next>.

If you have chosen an @iform.net.au email address:
 4.4a In the "Email Address:" field, type your full email address. eg jcitisen@iform.net.au
 4.5a In the "Incoming mail server:" field, type mail.iform.net.au
 4.6a In the "Outgoing mail server:" field, type mailout.iform.net.au and click on Next>.
 4.7a In the "Account Name:" field, type in your chosen email address eg jcitisen@iform.net.au **

If you have chosen an @iform.com.au email address:
 4.4b In the "Email Address:" field, type your full email address. eg jcitisen@iform.com.au
 4.5b In the "Incoming mail server:" field, type mail.iform.com.au
 4.6b In the "Outgoing mail server:" field, type mailout.iform.com.au and click on Next>.
 4.7b In the "Account Name:" field, type in your chosen email address eg jcitisen@iform.com.au **

4.8 In the "Password:" field, type in your password as chosen for your dial-up. Keep "Remember password" ticked if you don't want to have to type in your password each time you download your email. Click Next>, then click Finish.
4.9 Under Mail in the Internet Accounts window within otulook Express, you should now see an account with the title mail.iform.com/net.au. If the Connection does not say iForm, then highlight the account name and click on Properties. Select the Conecction tab, and tick the box titled "Always connect to this account using:" and select iForm in thedrop down list. Click on OK and click on Close. Close Outlook Express.

5) Connecting to the internet.
If you have completed this setup guide through steps 1-4, then you are ready to dial-up and connect to the internet to view websites and send and receive email.
To start the connection, click on Start then click on Internet, OR double-click on The Internet icon if visible OR go through Start, Programs, Internet Explorer. You may also connect directly by running Outlook Express first, or start Outlook Express via the Mail, Read mail button or Tools option at the top of Internet Explorer.

** Users configuring Netscape, Mozilla, Eudora or Outlook 2002 must replace the @ in the POP3 Account Name with an % .
Eudora users must also set "Secure Sockets when Sending" and "Receiving" to "Never".

Additional Information
To view newsgroups, add "News..." instead of "Mail" as described in section 4). The mail server is: news.iform.com.au

We hope this guide has been of help to you, and has been as accurate as possible. Some versions of Internet Explorer and Outlook Express may differ in small details, however the basic configuration information settings supplied in this guide will work for all versions of all browsers etc, no matter how much the programs differ in structure and wizards. Please review the iForm Troubleshooting Guide if you experience any problems you cannot solve. Phone support is available on 02 93887777 if you attempted this guide and you cannot successfully connect or use the internet.
If you think there are any mistakes, omissions, or you have any suggestions that would make this guide easier to understand, please email us at support@iform.net.au